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Hot Topics: Culture Change in Action

Monthly Webinars for the whole team from Pioneer Network

Pioneer Network is happy to announce our new and improved Hot Topics Webinar Series for 2017.

We see the challenges faced by those working to change the culture of aging and we are committed be there to help you on your journey.

Over the years, Pioneer Network's monthly webinar series have been a staple in the training programs of many organizations, and we want to continue to be there for you.

Just as you do in your organizations, we are constantly looking for ways to improve, and so we looked at our webinar series and the needs of our customers. We hope you will be pleased with resulting changes coming in 2017

So what can you expect to see?

We didn't change what was working well
  • Webinars will continue to be offered monthly 
  • Expert speakers will serve as webinar guides/presenters 
  • The topics will be "Hot" 
  • Same time: 2:00PM ET/1:00PM CDT / 12:00 MTN / 11:00 Pacific
What is better for 2017?
  • A new low price of $59.00 per site
  • A new low price for the 12 Webinar Bundle of $600.00 
  • A new option: 4 Webinar Bundle for $200.00
  • Instead of planning webinars for the entire year, we recognize that with the rate of change we are all facing and the uncertainty of what the "hot topics" will be 6, 9 or 12 months from now, the Pioneer Network Education committee will be working throughout the year to plan and present webinars that are timely and address the needs of you, our customers. 
  • The Pioneer Network theme for 2017 is "Be the Future: Person Directed Culture is Happening - Be Part of it!" The Hot Topics webinar series is being designed around this theme
  • January - April: Person Directed Culture is Happening as we are Building the Foundation for a New Year
  • May - August: Coming Together as Care Partners is how we can Be Part of It
  • September - December: Through the work we do, we are Preparing to Be the Future
Thursday, January 19
Building the Foundation for a New Year:
Using Language to Guide Your Culture Change Journey
2:00PM ET / 1:00PM CDT / 12:00 MTN / 11:00 Pacific

Joan Devine, Director of Education, Pioneer Network

Words can influence how we think, feel and even act. And so, as we embrace person centeredness and strive to approach the development of more person-centered practices in our work, we know that how we say what we say can make a difference in what people do! Join us for the first Hot Topic Webinar of 2017 where Joan Devine, Director of Education for the Pioneer Network and author of "Word of the Week: Building A Culture Change Dictionary" will guide you on a journey to discover words and phrases that can make a difference as we work to change the culture in our communities, and to change our own perceptions about aging and the work we do.

  1. Identify the influence that language has as we work to change the culture of aging.
  2. Understand some of the words currently used that impact perpetuate the institutional culture.
  3. Understand new words that can be used that support a person-centered culture.


To purchase a 12 webinar bundle ($600) or 4 webinar bundle ($200) please contact

Thursday, February 16
Building the Foundation for a New Year:
The New Regulations -- What They Mean for the Pioneers On Their Journey to Culture Change
2:00PM ET / 1:00PM CDT / 12:00 MTN / 11:00 Pacific

Karen Schoenemann, MPA, BA. Consultant,
Author and trainer for CMS

We have all heard that the new regulations include requirements for the implementation of person-centered practices in nursing homes--- what does this mean for those just starting on their journey as well as for those who are well beyond the minimal standards that the regulations generally require?" Join Karen Schoeneman, a founding member of the Pioneer Network and former Deputy Director of the Division of Nursing Homes for CMS, as she provides a glimpse into what communities can achieve as they work to meet and exceed the new regulations, and she'll share the role that Pioneer Network and others have played over the past 20 years to get us where we are today.


To purchase a 12 webinar bundle ($600) or 4 webinar bundle ($200) please contact

Thursday, March 9
Building the Foundation for a New Year:
Using Pioneer Network and Other Resources to Guide Your Culture Change Journey
2:00PM ET / 1:00PM CDT / 12:00 MTN / 11:00 Pacific

Cathy Lieblich, Director of Network Relations, Pioneer Network

Co-presenters: guides from communities who have successfully utilized the tools and resources provided by Pioneer Network to influence practice in their communities.

We know we want to change practices, to bring more person centeredness to our communities as we strive to meet and exceed the new regulations, but how? Have you been looking for some guidelines, training tools, tips that can help? That's just the sort of thing you would expect to get from a network! Join Cathy and the guides from the communities as they explore the many resources available through the Pioneer Network's new website; where to find them; how they have been used and the outcomes they have produced.


To purchase a 12 webinar bundle ($600) or 4 webinar bundle ($200) please contact

Thursday, April 20, 2017
Building the Foundation for a New Year:
Understanding the Workforce Crisis -- An Introduction to Root Causes and Real Solutions
2:00PM ET / 1:00PM CDT / 12:00 MTN / 11:00 Pacific

Susan Misiorski, National Director of Coaching and Consulting Services, PHI
Anna Ortigara, Organizational Change Consultant, PHI

Consistent and dedicated staff are key to creating a person-centered environment, but how do you make that happen when employers of direct care workers-- including certified nursing assistants, home health aides, and personal care assistants-- are facing staffing shortages at crisis levels. Together, we'll explore the top 5 reasons for the caregiving crisis, and share a range of interventions from quick wins to bold changes that address the fundamental quality of caregiving jobs.


To purchase a 12 webinar bundle ($600) or 4 webinar bundle ($200) please contact

Coming in May, June, July and August
At the Table Webinar Series
Join us for a series of webinars that will address the needs of the Interdisciplinary team as they join together with residents and families as part of the team to develop and bring to life individual plans of care that are directed by the resident while at the same time supporting the organization's ability to meet the requirements of the revised Long Term Care regulations. Expert guides will explore the care planning process from the perspective of different members of the team and the regulatory requirements they are charged with up-holding. Guides will help you identify processes and systems that can help you address individual needs while working together to support the total needs of your community, residents, staff and families. Sessions are currently under construction. Stay tuned for more information, coming in February.

Dates: May 18, June 15, July 17, August 17

Coming September, October, November and December
Changing our culture requires us all to be agile and to be able to adapt to the one constant we know of – change! It means what is new information today, may not always be what we need to address tomorrow.

And so, the team at Pioneer Network will be watching what's happening in the world of aging services and listening to you…and based on this, we will plan the final four webinars in the 2017 series based on the most current trends and educational needs to best support you, our fellow Pioneers.