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Positive Outcomes of Culture Change

Private Pay Occupancy

Early to Mid-Implementation Signs of Organizational Impact: Increased levels of occupancy; Increased percentage of private pay census; Reduction in the use of agency staff; increases to operating margins; Waitlists for residents; Reduction in turnover of leadership team; Reduction in turnover of front-line staff; Strengthening of outside community support and volunteers.

Data supports that adopters experience an almost 1-to1 correlation between increases in private pay and decreases in Medicaid occupancy.




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