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Westminster-Thurber Community

Implementation Timeline

1998: Organization begins to explore culture change, and first employees attend Eden Associate training.

2001: Much of the leadership team have become Certified Eden Associates and Westminster is a registered Eden home. The Leadership Team discusses efforts, but implementation is not organized and has not filtered down to front-line staff.

2002: Steve LeMoine joins Westminster as Executive Director. Steve has previous experience of leading a thriving culture change community in his former organization and "ramps up" culture change efforts at Westminster.

2002-2004: All Department Managers have attended training and are educated in culture change. Many employees attend as well. Leadership actively discusses and pursues efforts. 

2004 - present: The Leadership team pursues strategies to engage employees, promote person-directed care and maintain high involvement.

2006 - present: Employees complete "Soil Warming Surveys" yearly to gauge culture change efficacy.

2007: Education Committee designs "World Makers" culture change orientation curriculum. Over 400 employees attend the training by March of 2007. Training becomes part of monthly orientation for new employees. 

2008: Construction begins to transform a 10 bed "unit" for residents with advanced Alzheimer's to a renovated "Pathway Home" (similar to a small house or Green House model). "Care Partners" are interviewed and chosen by residents and staff. Training occurs to prepare staff for household transformations.

May 2008: The Pathway Home opens.

2009: Where are they now? What challenges has Westminster-Thurber faced implementing culture change in the Pathway Home and the rest of the organization? Are there any measurable outcomes 1 year after the Pathway Home opened it's doors? Read on to learn more........

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