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Wesley Village - A Story of Planetree Continuing Care Implementation

Staffing and Organizational Impact

Since implementing Planetree at Wesley Village, staff turnover has remained 40 percent below the industry average.  In addition, just two years after implementing the model, the nursing home reported that no certified nursing aides had left due to dissatisfaction with their jobs. Compared to a national average of 70 percent, all turnover was involuntary at a rate of 18 percent.  Since 2003, a 42 percent decrease in the amount of CNA turnover has resulted in a savings of more than $40,000. 

There has been a 36 percent increase in volunteers since 2003, with the hours volunteers logging at Wesley Village in 2009 valued at $250,249 (Independent Sector). One quarter of the volunteer corps is comprised of residents (13%) and staff (11%).  An aggressive recycling program has also manifested savings in decreased garbage and dumpster services.

In addition, overtime costs and agency use decreased dramatically with the implementation of flexible employee scheduling and proactive hiring standards based on the Planetree philosophy.

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